Skip to main content
Op-Ed

AI and the Future of Work: Preparing the Workforce for an AI-Driven Economy

United States Chamber of Commerce

March 31, 2023

AI is best positioned to augment the workforce, not replace it. The U.S. Chamber’s Commission on Artificial Intelligence Competition, Inclusion, and Innovation report outlines recommendations for preparing the workforce for the continued integration of AI tools across our economy.

To paraphrase Mark Twain, reports of the “end of work” have been greatly exaggerated – more than once. Throughout history, the arrival of new technology has been regarded as a threat to human work and, in every instance, new technology has been integral to unlocking new work, new value, and rising incomes.

This hopeful view is not the same thing, however, as saying that new technology, like artificial intelligence, will be all upside for every worker, all the time, everywhere. The recent report from the U.S. Chamber’s Commission on Artificial Intelligence Competition, Inclusion, and Innovation acknowledges that the effects of AI on employment will be both uneven and hard to predict. The report emphasizes that, at its core, AI tools are informing and expanding, not replacing, human labor and, “if developed and deployed ethically, [AI] has the ability to augment human capabilities and empower people to do much more.”

How Workers and Businesses Can Prepare for the AI Economy of the Future

By its nature, technological innovation requires businesses and workers to learn and adapt—and learning and adaptation can be hard. Sometimes, it means upskilling within an existing job and at other times finding a whole new job in a different sector.

This learning and adaptation process is likely to be particularly demanding when it comes to AI. A recent University of Pennsylvania study found that 80 percent of American jobs are likely to see at least 10 percent of their tasks altered by AI while almost 20 percent of jobs will see at least 50 percent of their tasks altered. Another study by Goldman Sachs largely echoed these findings estimating that 18 percent of jobs globally could be computerized with “knowledge” and “information” tasks especially exposed.

During one of the AI Commission’s field hearings, Cheryl Oldham, vice president of education policy at the U.S. Chamber, emphasized that if we’re going to minimize any labor market disruptions and build new and effective pathways that lead to AI-related jobs, “we need to proactively lean into workforce development.”

To do so, the report recommends:

  • Training and Reskilling: The creation of new programs that can help ease worker transitions find and improve incentives for businesses to invest in retraining as necessary.
  • Educating the Future Workforce: Urging students and workers to prepare early and to continuously upgrade their knowledge, skills, and abilities.
  • Economic Policies: Encouraging Congress to adopt tax policies that support “human labor augmentation” within firms rather than ones that incentivize the substitution of technology for human labor and skill.

AI is neither the end of work nor a future delivered on a golden platter. Rather, it is a new tool that, just like new tools of the past, will take time, effort, and practice to master.

Comment on Proposed Rule Establishing Flexibility for Implementation of Work Requirements and Term Limits in Federal Housing Assistance Programs

May 1, 2026 | Kevin Corinth

Overview  The United States Department of Housing and Urban Development (HUD) posted a notice of...

Chicago’s “Disappearing Middle Class” Can Be Found in Its Proliferating Upper Middle-Class Neighborhoods

April 30, 2026 | Scott Winship

In a recent report with Stephen Rose, I argued that the narrative of a “shrinking middle...

How Policy and Demographics Are Reshaping SNAP: From Families with Children to Older Adults

April 29, 2026 | Angela Rachidi

Abstract The Supplemental Nutrition Assistance Program (SNAP) has grown substantially since the turn of the...

Understanding the Recent Declines in SNAP Participation

April 28, 2026 | Angela Rachidi

The number of people receiving food assistance through the Supplemental Nutrition Assistance Program (SNAP) has...